Help
Answers, shortcuts, and support in one place.
If you are stuck, start here. If you need a person, use the contact page and we will route you fast.
Getting started
Create a project, upload a scene, and map media to the right surfaces in a few minutes.
Workflow help
Use the timeline, comments, and review tools to keep feedback tied to the right frame.
Billing and plans
Compare tiers, update your plan, or ask for help with an invoice or seat change.
Technical support
If something looks off, send a screenshot, project name, and the browser you are using.
FAQ
How do I start a new project?
Open the workspace, create a project, and upload your scene. The editor will guide you from there.
Where do I ask for billing help?
Use the contact page and mention billing in the subject. We keep support and billing requests in the same queue.
Can I get help with a broken scene?
Yes. Send the project name, browser, and a screenshot if possible. That is usually enough to start.
Do you have keyboard shortcuts?
The editor includes shortcuts for navigation, undo and redo, and timeline work. We can share the full list if needed.
Quick actions
Shortcuts